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This seminar is designed for those who want to develop a greater confidence and skill set in dealing with difficult people/situations at work. Having hard conversations or dealing with difficult people can be the source of stress and anxiety for school and college staff in all sorts of roles. Designed to help you prepare, no matter what the circumstances are, you’ll leave feeling empowered and more confident to deal with tricky situations.
Watch Nicola’s TED Talk on Unfinished Business – Delaying the urge to give up! HERE
